Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 02, 2025 - 18:00 EDT
Scheduled
ProShip, the University’s online shipping system and part of Mailing Services, will be unavailable for up to 2 hours beginning at 6 p.m. on Saturday, Aug. 2 while Pitt Digital completes software updates to the system. The maintenance period was chosen in conjunction with University Mailing Services to limit the number of impacted users.
This maintenance is part of vendor-recommended best practices to ensure high levels of availability and continued reliability and stability of critical systems. The upgrade will affect the backend data servers only; there will be no changes to the ProShip application or interface.
Pitt Digital has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, Pitt Digital will work to determine the cause and resolve the issue.
Please submit a ticket to the Technology Help Desk at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Andrew Nguyen, BHAS Business Systems.
Posted Aug 01, 2025 - 13:59 EDT
This scheduled maintenance affected: Administrative and Business Systems (ProShip).