The VMware updates are complete. No issues were encountered.
Posted Aug 13, 2025 - 10:46 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 11, 2025 - 10:00 EDT
Scheduled
Beginning on Monday, Aug. 11, at 10 a.m. and continuing through Thursday, Aug.14, at 5 p.m. experts from Dell and VMware will update virtual server hosting at the University Data Center under guidance from Pitt Digital. The upgrade process will occur continuously over four weekdays to maximize availability of enhanced engineering support from the vendors.
No service disruptions are anticipated, and checks have been completed to ensure that the system is ready for the upgrade. Pitt Digital will be monitoring services and actively engaged with Dell throughout the upgrade. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the unlikely event of a service disruption, updates will be provided at https://status.pitt.edu.
This routine maintenance is performed on a semi-annual basis and has been completed successfully multiple times. It is part of vendor-recommended best practices to ensure high levels of availability, secure work environments, and the continued reliability and stability of critical systems. This technology supports both departmental servers and enterprise services, including Accounts Self-Service, Andrew File System (AFS), Central Directory Service (CDS), Document Management (Perceptive Content / ImageNow), Enterprise Web Infrastructure (EWI), Faculty Information System (Elements), Pitt Print, and Tableau.
Please submit a ticket to the Technology Help Desk at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this announcement. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
Posted Aug 05, 2025 - 11:59 EDT
This scheduled maintenance affected: Network, Hosting, and Storage (Enterprise Server Hosting).