Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 16, 2025 - 23:00 EDT
Scheduled
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable briefly during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight Saturday, August 16, at 11 p.m. until Sunday, August 17, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.
The update will be completed sometime within the maintenance window and will not entail a complete outage, as deployment will take place in rolling fashion. However, users that are connected to the system when the update occurs may encounter an error and have to log back in.
Be sure to complete all of your work and exit the system before 11 p.m. on August 16. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services. Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout each maintenance period.
In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to http://status.pitt.edu. The systems will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please submit a ticket to the Technology Help Desk at http://pi.tt/helprequest or call +1- 412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted Aug 11, 2025 - 10:58 EDT
This scheduled maintenance affected: PeopleSoft/HighPoint CX (Student Information System).