Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 09, 2025 - 23:00 EDT
Scheduled
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, Aug. 9, at 11 p.m. until Sunday, Aug. 10, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.
This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface. Be sure to complete all of your work and exit the system before 11 p.m. on Aug. 9. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services. Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please submit a ticket to the Technology Help Desk at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Posted Aug 04, 2025 - 09:24 EDT
This scheduled maintenance affected: PeopleSoft/HighPoint CX (Student Information System).