All Systems Operational

Canvas Operational
Learning Management System Operational
Pitt Professional ? Operational
Email and Calendar (Microsoft Outlook) Operational
Emergency Notification Service (ENS) Operational
Login Services Operational
Central Directory Service (CDS) Operational
Duo Multifactor Authentication Operational
Pitt Passport Single Sign-On Operational
Microsoft Teams Operational
PeopleSoft/HighPoint CX (Student Information System) Operational
PRISM Operational
Wired and Wi-Fi Networks Operational
MyResNet (Apogee Residential Wi-Fi) Operational
PittNet Wired Network Operational
Eduroam Operational
PittNet Wi-Fi Operational
Pitt Guest Wi-Fi Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Zoom Zoom Rooms Operational
Zoom Chatbot Operational
Academic Technologies Operational
Degree Planner Operational
LinkedIn Learning Operational
Pitt Video (Panopto) Operational
Qualtrics Online Survey System Operational
Schedule Builder Operational
Top Hat Operational
Accounts, Access, and Information Security Operational
Account Management (accounts.pitt.edu) Operational
Digital Certificates Operational
Enterprise Active Directory Operational
Federated Authorization Operational
Find People (find.pitt.edu) Operational
LastPass Password Manager Operational
Namecoach Operational
Security Alerts (phishing scams, new vulnerabilities, etc.) Operational
Security Awareness Training (KnowBe4) Operational
Security Vulnerability Assessment (Burp Suite) Operational
Threat Protection ? Operational
Administrative and Business Systems Operational
DocuSign Operational
IT Billing System (PCR-360) Operational
Perceptive Content Operational
ProShip Operational
Salesforce ERM/CRM Operational
Salesforce Marketing Cloud Operational
Salesforce Recruiting Operational
Salesforce Service Desk Operational
Student Payment System (PittPAY) Operational
Symplectic Elements Operational
TeamDynamix ? Operational
Communication and Collaboration Operational
Box Uploads/Downloads Operational
Campaign Monitor Operational
Campus Information (University Operators) Operational
Electronic Fax Service (eFax) Operational
Enterprise Digital Signage Operational
Google Workspace Operational
Mailman Mailing Lists Operational
Microsoft 365 Operational
Microsoft OneDrive Operational
Microsoft SharePoint Operational
myPitt (my.pitt.edu) Operational
Namecoach Operational
NotifyU (Rave) Operational
Pitt Mobile Operational
Pitt Workspace Reservations System (Eptura Engage - formerly Condeco) ? Operational
Voice and Data Services (Telephony) ? Operational
Data, Reporting, and Analytics Operational
Alteryx Operational
Cognos Operational
Data Warehouse Operational
Oracle Analytics Cloud Operational
Tableau Operational
Human Resources and Financial Systems Operational
Concur Travel & Expense Operational
Oracle Planning and Budget Cloud Solution (PBCS) Operational
PantherExpress (Jaggaer) Operational
Pitt Worx Operational
Talent Center Operational
Vincent Payment Solutions Operational
IT Support Services Operational
Drop-In Support Operational
Health Sciences Service Desk Operational
Secure Remote Support (BeyondTrust) Operational
Technology Help Desk Operational
Network, Hosting, and Storage Operational
Archiving Services Operational
Cloud Services and Solutions Operational
Enterprise Data Storage Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational
Enterprise Server Hosting Operational
Enterprise Web Hosting (AFS, EWI, Pantheon) Operational
Firewall Operational
GitHub Enterprise Operational
IP Address Management (IPAM) Operational
PittNet VPN (GlobalProtect) Operational
Secure Research Enclave (SRE) Operational
Printing, Desktop and Mobile Computing, and Software Operational
Computing Labs / Virtual Lab Operational
Enterprise Device Management Operational
Enterprise Virtual Desktop Hosting Operational
Pitt on the Hub (online software store) ? Operational
PittPrint Operational
Software Download Service (software.pitt.edu) Operational
Research Operational
Enterprise Data Transfer Operational
InfoReady Review Operational
LabArchives Operational
Overleaf Operational
Research Computing and Data (RCD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Talent Center Unavailable Aug. 27 During Evening Maintenance Aug 27, 2025 22:00 - Aug 28, 2025 00:00 EDT

Talent Center’s search functionality will be unavailable the evening of Wednesday, Aug. 27, from 10 p.m. until midnight while the system receives an upgrade mandated by the vendor (Oracle). The maintenance period was determined by Oracle.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with the vendor (Oracle) to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Posted on Aug 25, 2025 - 09:14 EDT
Aug 27, 2025

No incidents reported today.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
Talent Center Unavailable Aug. 22-24 During Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 17:00 EDT
Scheduled - Talent Center for Managers will be unavailable this weekend beginning Friday, Aug. 22, at 5 p.m., until Sunday, Aug. 24, at noon while the system undergoes maintenance. The maintenance period was determined by the HCM Solutions team.

This outage will not impact the university career sites.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with the vendor (Oracle) to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Aug 20, 10:32 EDT
Aug 23, 2025
RESOLVED: Issue Affected Submission of Some Pitt Print Jobs
Resolved - Monitoring confirms the issue has been fully resolved.
Aug 23, 12:54 EDT
Monitoring - Pitt Digital has taken action to resolve an issue that earlier today affected the ability of some students to submit print jobs using the Pitt Print client on their computer. The issue affected only students who were using a Wi-Fi network other than PittNet, such as MyResNet Wi-Fi, Eduroam, or Pitt Guest Wi-Fi.

Pitt Digital is working to identify the root cause of the issue and take steps to address it. We continue to monitor the service closely and will post any additional updates to status.pitt.edu.

If you experience any issues with Pitt Print, please report them to them to the Technology Help Desk at +1 412 624-HELP (4357).
Aug 22, 12:49 EDT
Aug 22, 2025
No Service Interruptions Expected During Aug. 22 Duquesne Light Maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 08:00 EDT
Scheduled - The University Data Center will remain operational and there will be no service interruptions during electrical maintenance performed by Duquesne Light on Friday, Aug. 22, from 8 a.m. to 4 p.m.

This maintenance period, announced today by Facilities Management, is necessary to repair an electrical pole damaged during a storm. Although the Data Center was mentioned in the announcement, the Data Center has multiple redundant power systems designed to ensure it remains operational when commercial electrical service is interrupted.

Pitt Digital will be on site to confirm electrical power has been restored following the maintenance period.
Aug 14, 14:31 EDT
Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025
Pitt Worx Unavailable Overnight Aug. 15-17 During Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 22:00 EDT
Scheduled - The Pitt Worx system will be unavailable from Friday, Aug. 15, at 10 p.m., until Sunday, Aug. 17, at 7 p.m. while the vendor (Oracle) performs routine quarterly maintenance. Those who need to submit timecards for the week of August. 10-16 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, Aug. 18.

The maintenance period was determined according to quarterly release schedule provided by the vendor (Oracle).

The HCM Solutions Team has completed checks to ensure that the system is ready for the update and will be actively engaged with Oracle throughout the maintenance period. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at https://status.pitt.edu/.

Please submit a request to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.

For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Aug 11, 10:46 EDT
PeopleSoft Impacted August 16-17 During Overnight Maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 23:00 EDT
Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable briefly during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight Saturday, August 16, at 11 p.m. until Sunday, August 17, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

The update will be completed sometime within the maintenance window and will not entail a complete outage, as deployment will take place in rolling fashion. However, users that are connected to the system when the update occurs may encounter an error and have to log back in.

Be sure to complete all of your work and exit the system before 11 p.m. on August 16. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services. Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout each maintenance period.

In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to http://status.pitt.edu. The systems will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at http://pi.tt/helprequest or call +1- 412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Aug 11, 10:58 EDT
LabArchives Unavailable Overnight Saturday During Maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 01:00 EDT
Scheduled - LabArchives, the University’s cloud-based Electronic Research Notebook service, will be unavailable during maintenance on Sunday, Aug. 17, from 1-3 a.m.

Users should save their work and exit the system before the start of the maintenance period. Any data not saved or processes not completed by midnight on Saturday will be lost.

This routine maintenance was scheduled by the vendor and was selected to minimize disruption to users. In the unlikely event that an issue or problem arises, the vendor will revert the system to its original configuration and Pitt IT will post an update to https://status.pitt.edu.

Please submit a request to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if have any questions or experience issues related to this maintenance. This effort is being led by Catherine Balaban of Pitt IT’s Enterprise Applications Managed Solutions team.
Aug 11, 13:42 EDT
Aug 16, 2025
Talent Center Unavailable Overnight Aug. 15-16 During Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 22:00 EDT
Scheduled - The Talent Center analytics platform will be unavailable Friday, Aug. 15, at 10 p.m., until Saturday, Aug. 16, at 7 a.m. ET while the system receives an upgrade. The maintenance period was determined by Oracle’s maintenance schedule.

This outage will not impact the university career sites.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue or if the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Aug 13, 14:09 EDT
Aug 15, 2025
Aug 14, 2025

No incidents reported.

Aug 13, 2025
VMware Maintenance Occurs Aug. 11-14; No Service Disruption Expected
Completed - The VMware updates are complete.  No issues were encountered.
Aug 13, 10:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:00 EDT
Scheduled - Beginning on Monday, Aug. 11, at 10 a.m. and continuing through Thursday, Aug.14, at 5 p.m. experts from Dell and VMware will update virtual server hosting at the University Data Center under guidance from Pitt Digital. The upgrade process will occur continuously over four weekdays to maximize availability of enhanced engineering support from the vendors.

No service disruptions are anticipated, and checks have been completed to ensure that the system is ready for the upgrade. Pitt Digital will be monitoring services and actively engaged with Dell throughout the upgrade. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the unlikely event of a service disruption, updates will be provided at https://status.pitt.edu.

This routine maintenance is performed on a semi-annual basis and has been completed successfully multiple times. It is part of vendor-recommended best practices to ensure high levels of availability, secure work environments, and the continued reliability and stability of critical systems. This technology supports both departmental servers and enterprise services, including Accounts Self-Service, Andrew File System (AFS), Central Directory Service (CDS), Document Management (Perceptive Content / ImageNow), Enterprise Web Infrastructure (EWI), Faculty Information System (Elements), Pitt Print, and Tableau.

Please submit a ticket to the Technology Help Desk at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this announcement. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
Aug 5, 11:59 EDT
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